Jeff joins Click IT as Executive Vice President of Franchise Development, bringing over 30 years of leadership experience in franchising and philanthropy. With a proven track record of driving growth and empowering entrepreneurs, Jeff is poised to play a pivotal role in expanding Click IT’s franchise network and strengthening its position in the IT services industry. Jeff’s career in franchising began in 1992 when he became a partner in the development rights for a major food concept across Texas, Louisiana, and Colorado Springs. Over 14 years, he successfully oversaw the opening and operation of more than 175 franchise locations, contributing to a global brand with over 6,000 locations worldwide. In 2006, Jeff transitioned to philanthropy, becoming the CEO of a $75 million private foundation. Under his leadership, the foundation provided over $45 million in resources supporting education, youth development, family support, and health and wellness initiatives. His ongoing commitment to community impact is reflected in his role as a trustee on multiple non-profit boards. In 2019, Jeff returned to franchising, broadening his expertise across industries such as physical therapy, business coaching, and franchise sales. As Regional Vice President with The United Franchise Group, he refined his skills in franchisee development, territory mapping, and sales strategy, solidifying his reputation as a leader in franchise growth. Jeff’s hands-on experience as a business owner has given him a unique understanding of the franchising process from both sides. He values the support franchisors provide and is passionate about helping entrepreneurs achieve their dreams while building significant net worth. At Click IT, Jeff will lead the charge in expanding our franchise network, driving franchise sales, and implementing our ambitious rollup strategy. With his deep knowledge of franchise development and proven ability to foster growth, Jeff is expected to bring tremendous strength to our organization and guide us into the next phase of nationwide expansion. Jeff is particularly inspired by Click IT’s family-oriented, collaborative culture and its proven business model, which has been refined over 12 years of successful operations. His leadership will be instrumental in achieving our vision of transforming communities and empowering small businesses through innovative IT solutions. We are excited to welcome Jeff to the Click IT family and look forward to the impact he will make as a key member of our leadership team.

Jigar brings over 9 years of expertise in the digital marketing industry, specializing in Paid Media, SEO, and Web Design. His career is marked by a proven ability to drive growth and deliver ROI-driven results for a diverse range of clients. Jigar’s approach combines creativity with data-driven insights, enabling him to create and manage high-performing campaigns that align with strategic business goals.

In the field of SEO, Jigar excels in optimizing websites for maximum visibility and search engine performance, ensuring that businesses can connect with their target audiences effectively. His work in web design focuses on crafting stunning, user-friendly websites that are not only visually appealing but also highly functional, enhancing user experience and driving engagement. In addition, his expertise in Paid Media enables him to execute advertising campaigns that consistently generate high returns on investment.

Jigar’s efforts are further amplified by his leadership of a dedicated staff of 15 SEO experts. Together, they implement cutting-edge strategies that leverage the latest industry trends and technologies, ensuring that Click IT remains at the forefront of the digital marketing landscape. This collaborative effort enables Click IT to deliver innovative and impactful solutions that strengthen the company’s online presence and enhance its competitive position.

At Click IT Group, Jigar is committed to leveraging his skills and leadership to drive growth, build brand awareness, and create sustainable success in the ever-evolving digital space. His ability to consistently deliver measurable results makes him an invaluable asset to the team and a key contributor to Click IT’s continued success.

Roy’s diverse background and passion for meaningful connections make him a standout in sales. With degrees in Theology from Evangelical Mission College and Mass Communication from the University of Mindanao, he combines empathy and communication expertise to engage clients effectively. Roy thrives in the dynamic sales environment, leveraging strategic outreach, cold calls, and lead generation to connect businesses with Click IT’s innovative IT solutions. His approach fosters strong relationships and delivers measurable results. Beyond work, Roy enjoys quality time with his children, playing music, and binge-watching his favorite shows, reflecting his vibrant and balanced personality.

Matthew Baker is a student at Indiana Wesleyan University studying information technology. He has a passion for understanding how and why things work, which has led him to pursue a career in the field of IT. He is dedicated to learning about the latest technologies and finding innovative solutions to real-world problems. With a strong foundation in IT and a desire to continuously learn and improve, Matthew has the potential to make a significant impact in the field.

 

Nick has always been the de facto tech-guy for family, friends, and co-workers everywhere he goes. Grabbing every piece of technology he could at an early age, he learned how to repair, build, and maintain computers at an early age. Nick attended Garfield Heights High School, then attended Bradford School in Columbus Ohio, leaving with an Associates Degree in Food Science. After wearing many different hats, he has decided to follow his passion for computers. Nick is always looking forward to helping customers solve their issues!

Alex has always been intrigued by how tech works, and from a young age, has had a knack for tinkering. He loves to make sure people’s needs are met and working for Click IT, he gets the best of both worlds. Alex graduated from Aurora High School in 2014 and since then has continued keeping up with the tech field. He has completed the Google Certified IT course and always continues to further his knowledge.

e:    alexkall@clickitco.com

p:    (440)-247-4998 x3015

Overview of Karen Neal Strobel

Karen Neal Strobel brings decades of diverse and exceptional experience to her role at Click IT. As a highly accomplished leader in digital content management, customer solutions, and business strategy, Karen has consistently delivered operational excellence across a wide range of industries. Her expertise includes overseeing complex digital content systems, driving customer success strategies, and managing cross-functional teams to achieve business goals.

In addition to her work at Click IT, Karen is the proud owner of a Click IT franchise in Marietta, Georgia. Her hands-on experience as a franchisee gives her unparalleled insight into the challenges and opportunities faced by franchise owners, making her contributions to the broader Click IT organization uniquely valuable. This dual perspective allows her to bridge the gap between the franchise operations team and the individual franchise owners, ensuring a cohesive and productive partnership that benefits the entire Click IT network.

Karen’s professional background is a testament to her leadership and adaptability. As Vice President of Customer Solutions at BackboneAI, she led strategic initiatives that aligned business operations with customer needs, driving both growth and satisfaction. Her tenure as Director of Operations for Genuine Parts Company further highlights her ability to manage high-stakes projects, from implementing data governance systems to launching digital content workflows. Karen’s entrepreneurial spirit shines through her consulting work with Strobel Professional Services, where she has successfully managed multiple accounts and developed innovative solutions for clients.

Karen’s technical expertise spans a wide array of tools and platforms, including digital asset management systems, pricing analytics, ERP software, and search engine optimization (SEO) technologies. She is also a certified Six Sigma Green Belt, Certified Project Manager, ScrumMaster, and Certified Automotive Content Professional, showcasing her commitment to professional development and excellence.

Her deep understanding of the automotive, industrial, and retail industries, coupled with her technical acumen, enables her to create impactful strategies that drive results. Whether it’s implementing efficient processes, managing regulatory compliance, or leveraging data analytics to inform business decisions, Karen excels at delivering solutions that enhance operational performance.

Beyond her professional achievements, Karen is an active member of her community and professional organizations, including the Cobb Chamber of Commerce and the Technology Association of Georgia. Her involvement reflects her dedication to fostering innovation and collaboration within her industry.

Karen Neal Strobel’s role at Click IT leverages her vast experience, technical knowledge, and entrepreneurial spirit to strengthen the franchise network, enhance store operations, and ensure every franchisee has the tools they need to succeed. Her ability to balance strategic vision with practical implementation makes her an invaluable asset to the Click IT team.

With 10+ years in healthcare IT, Robbie brings expertise in project management, consulting, and optimizing workflows for organizations worldwide, driving strategic growth and funding initiatives at Click IT.

Michael does the invoicing, bill payments, bank reconciliations, general accounting and bookkeeping chores for both Clickit Connect Corp. (the company store) and Motherboard, Inc. (the franchise company). His educational background includes attending Kent State University for Accounting, with a variety of office management and accounting positions held before joining Click IT on November 17th, 2021. In January 2025, Michael was promoted to Comptroller of MotherBoard, Inc.

Yash has been an integral part of Click IT since 2017, bringing a wealth of expertise in graphic design, art direction, website development, and maintenance. As a 2014 graduate in Computer Science and Engineering from GTU (Gujarat Technical University), Yash combines his technical proficiency with creative problem-solving to drive innovation across the organization.

Over the years, Yash has played a pivotal role in developing and managing Click IT’s digital services, ensuring that the company’s online presence and web-based solutions remain cutting-edge and highly functional. His technical skills have been instrumental in designing, developing, and maintaining the Click IT Marketplace, a cornerstone of the company’s roll-up strategy. Yash’s meticulous attention to detail and ability to translate complex ideas into user-friendly solutions have significantly enhanced the customer experience across all Click IT platforms.

Beyond his technical contributions, Yash’s leadership in managing multiple projects and his collaborative approach have set a standard of excellence within the team. His ability to balance innovation with practicality ensures that the services he develops not only meet but often exceed client expectations. From overseeing critical updates to troubleshooting and enhancing the functionality of web applications, Yash consistently delivers high-quality results that contribute to Click IT’s growth and reputation.

Yash’s commitment to excellence and his ability to adapt to the ever-evolving tech landscape make him an invaluable asset to the Click IT team. His work continues to empower the company to offer robust, scalable solutions to its franchisees and clients, aligning with the company’s mission of delivering world-class IT services.

Yash has been with Click IT since 2017, focusing on graphic design, art direction, website development, and maintenance. A 2014 Computer Science graduate from GTU, he leverages his expertise to manage and enhance Click IT’s digital services.

Bob Rosenfeld brings over 40 years of distinguished legal experience to Click IT, specializing in contract law, business organizations, non-profits, and commercial law. A graduate of the University of Manitoba with both a J.D. and LL.M., Bob has served in various adjudicative roles, including magistrate for a common pleas court and hearing officer for the Ohio Supreme Court. His career spans representation of national banks, small businesses, international corporations, and individuals worldwide. Bob is also a seasoned educator, having taught paralegal programs and college-level courses. His depth of expertise ensures Click IT remains compliant and legally secure in all franchise and business matters.

AL Harlow is a seasoned entrepreneur and innovator with over 20 years of transformative experience in the IT sector. A graduate of the University of Colorado in Boulder, he also pursued graduate studies at the University of Fairfield and the School of Visual Arts in New York City. Throughout his career, AL has excelled as both a technologist and a business leader, launching and scaling five successful businesses, with his latest venture being Click IT.

Since founding Click IT in 2012, AL has focused on delivering cutting-edge IT solutions tailored to the unique needs of small businesses and managed service providers (MSPs). As the driving force behind Click IT, he has not only built a thriving IT services company but also spearheaded the creation of the Click IT Marketplace, revolutionizing how IT services are delivered with transparent, scalable, and productized solutions. In 2018, he established Motherboard to evolve Click IT into a franchise, enabling entrepreneurs nationwide to replicate its proven business model.

AL’s expertise is rooted in innovation. He is the patent holder and inventor of Easy Mail, a groundbreaking application that simplifies email management. He played a pivotal role in developing the job search concept for Indeed using the founder’s API, consulted for Fidelity Access during its early stages, and designed applications for Recon Logistics. As the founder of ARTomation, AL partnered with PPG, securing a $2 million investment and leading the company to a successful buyout. Beyond these ventures, he has developed hundreds of web presences, consumer applications, and software solutions, consistently demonstrating his ability to anticipate industry trends and deliver impactful results.

Today, AL leverages his extensive background to help customers navigate the unexpected challenges of the tech field. In addition to overseeing the growth of Click IT, he remains deeply involved in internet marketing initiatives, benefiting both Click IT and select exclusive clients. His innovative spirit and commitment to excellence have positioned Click IT at the forefront of IT service delivery, creating exceptional value for franchisees and their customers alike.

For more information about Click IT, visit https://clickitfranchise.com.