Click IT Group · Your Local IT Department™ · Since 2012

Many disciplines. One group. One trusted name on Main Street.

Click IT Group is many specialists working together as one company, bringing technology to Main Street as solutions people can understand and buy.

Al Harlow at the front counter of the Click IT store at headquarters in Chagrin Falls

What is Click IT Group

One umbrella for everything technical.

Today it's more about the information we depend on than the machines that hold it. Click IT Group was formed to look after all of it: the computers, networks, phones, security, backups, email, websites and marketing that every home and business on Main Street runs on.

Each discipline has its own specialists. They all work under one roof, one name and one overhead. That's how a small-town customer gets the depth of a large IT company from people they know by name.

We created Click IT to bring honesty, professionalism and transparency back to local technology services.
Al Harlow, Founder and CEO

How we keep IT affordable

Enterprise-grade IT at Main Street prices.

Economies of scale

One overhead

Every division shares the same overhead, so the savings go to the customer instead of to five separate vendors.

Best in class

Chosen for you

We pick enterprise-level services we'd trust with our own business, then deliver them to homes and small businesses at prices they can afford.

Easy to buy

Clear and up front

Clear products, clear monthly plans and prices shown up front, the way a menu board works. Pick it. Click it. We'll take care of the rest.

  • A+ BBB rating
  • 5-star Google rating
  • Microsoft Partner since 2012 (formerly Gold Certified)
  • Dell Premier Partner
  • Franchise Grade “A”

Every discipline, one team

Sixteen disciplines. One team.

Repairs, managed IT, help desk, cybersecurity, cameras, backup, hosting, email, websites, e-marketing, CRM, phones, print, energy and video. Each is its own specialty. Click IT brings them together under one name, delivered the same way every time.

Click IT ComputersClick IT RepairsClick IT MSPClick IT Help DeskClick IT SecureClick IT SpyClick IT BackupClick IT Host

One family of companies

Seven companies. One group.

Each company has its own specialists. All of them share one overhead, one standard and one name.

IT services since 2012

Click IT

Your Local IT Department™: the services, the store experience and the FaaST marketplace of more than a hundred productized IT services.

Visit clickitco.com

The main event

Click IT Franchise

Owning a Click IT store, offered only by Franchise Disclosure Document.

Visit clickitfranchise.com

Our agency

Motherboard Online

The in-house agency behind every Click IT brand and store: websites, hosting and e-marketing.

Visit motherboardonline.com

What our customers say

Thousands of customers since 2012.

Protected

Nine patent applications behind the system.

Filed in 2026, they cover FaaST and the technology that makes an AI agent safe inside a small business: identity and memory, hardware lock, credential protection, threat response, cost governance and the hand-off of work between agents. They are provisional applications, not issued patents.

How we work with investors

We're building a group, not taking orders.

  1. Conversation

    Tell us a little about yourself and what draws you to Click IT.

  2. The pitch

    Meet with Al Harlow and hear the plan.

  3. Confidentiality

    Sign our confidentiality agreement before confidential material is shared.

  4. Due diligence

    Review the documents. The lead partner and counsel shape what comes next.

Nothing on this site is an offer of securities. Read the investor notice.

Let's talk.

We're building a group, not taking orders. If the idea interests you, the first step is a conversation.