Serving the USA with Excellence in IT

Presence of 5 Stores of Computer Repair & IT Service across the USA, offering fast and reliable tech solutions.

Click IT is "Your Local IT Department" TM

Since 2012, Click IT has provided reliable, accessible IT solutions from our Chagrin Falls location. We offer IT management, innovative products, and tailored services to make technology easy and affordable for all.

Now expanding nationwide, Click IT is dedicated to being your "Local IT Department," wherever you are. With a decade of success, industry partnerships, and a commitment to excellence, we’re here to bring your tech vision to life—locally and affordably. Join us as we bring our unique IT solutions to communities everywhere.

Join Our Vision

Building a Trusted Network of Computer Repair Experts Nationwide.

At Click IT, we’re more than your "Local IT Department"—we’re dedicated to delivering personalized, affordable IT solutions for businesses, organizations, and homes. Our mission is to provide top-notch services that enhance everyday tech experiences without hassle.

Through our expanding franchise network, we empower passionate owners to offer trusted, community-centered IT support. No deep tech expertise is needed; just a shared vision to make technology accessible, simple, and beneficial for all. Join us in making tech integration easy and valuable in every community.

Stories of Success in Every Community

The Evolution of Click IT: Charting Our Growth

Click IT is redefining IT managed services with a unique, customer-first approach, offering over 100 services across 14 categories in a welcoming retail environment. We specialize in supporting small businesses and individuals, providing expert solutions with a concierge-style service that makes IT simple.
Our Story & Growth Founded by Al Harlow, Click IT began in Chagrin Falls as a software development venture and quickly grew to meet the demand for hands-on IT support. Today, our flagship store sets the standard for excellence, and our franchise model now empowers community-focused entrepreneurs across the country.
Join Our Mission With an A+ BBB rating and a 5-star Google ranking, we invite passionate, customer-centered individuals to explore franchise opportunities with Click IT. Be part of a trusted brand and make a lasting impact in your community.
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Why Choose us

We provide top IT expertise through Click IT's hybrid and fully managed IT support solutions.

Monthly Recurring Services for Peace of Mind

Enjoy 24/7 Rapid Support from a Team of IT Experts

Forge Your IT Future with Strategic Planning

Secure Your Operations with Certified Click IT Techs

ROI-Focused Technology Solutions

Personalized IT Consultation with Co-Managed & Fully-Managed Plans

Testimonials

Over 3,000 Satisfied Customers Since 2012!

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Rodrigo Lopez Schenkel

As I write this, we are a little over two weeks away from the Grand Opening of our very own Click IT store in Utah. It has been a lot of work, but Al Harlow and his team at the Click IT Franchise have been...

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Karen Strobel

Click IT's steps were very clear, understandable, and thorough. The most outstanding value we have seen with Click IT is their "coach" mentality and approach for franchisees. They have been an invaluable...

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Veronica Levine

I highly recommend click it computer service. They installed my computer with instructions and fixed my Bose surround sound system. Very knowledgeable and easy to work with. Dependable and trustworthy!

Saving time and money

Saving Our Customers Time and Money

"Buying all your IT from one trustworthy and local provider has been proven to save up to 50% in total ongoing operating expenses, not to mention the time-savings and convenience!"

Click IT Got an A

Recent Click IT Franchise News

Click IT franchise recently receiving an "A" from Franchise Grade.

Our Team

One of our core values is "diversity". When deciding on an employee, we primarily look for qualities that include knowledge, dependency, talent, drive, honesty, and loyalty. Our team is categorized into three groups: 1) Executives, 2) Managers, and 3) Administrators. Our size dictates that many of us wear multiple hats

AL Harlow, Founder of Click IT

Albert Harlow

President & CEO
01

Robert Rosenfeld

Exec. V.P. Legal
05

Chris Fredrickson

Operations Manager
02

Yash Yagnik

Web Application Manager Technical Director
06

Michael Vitullo

Accounting Manager