IT Products and Services

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WHAT WE DO

Click IT Connect Corp has been a small business computer support, IT services, and IT support company for Cleveland, Ohio since 2012. We specialize in providing IT consulting services focusing on helping clients close the gap between the current state of their IT environment to their desired state—a secure, productive and effective IT computing environment.  

What We Do For Our Clients

Proactive IT support and maintenance: Our customer care preventative maintenance service provides flat rate, round-the-clock maintenance and monitoring of customers’ networks and computers. We provide and manage everything needed to keep your business network productive and protected. Remote data backup, disaster recovery, & business continuity: Click IT’s remote backup and disaster recovery services protect customers from those unexpected losses and down time caused by Mother Nature, or human nature. We can set you up with on-site backups, remote backups, or a backup server in case yours goes out of commission. Email security and protection: Click IT services keep the annoying bad stuff out of customer Inboxes, and protects their Outbox from being hijacked and getting them Blacklisted. RADAR archiving saves email, for as long as wanted, even if one deletes mail from their computer. And email Encryption protects customers from liability associated with sending private information over public email networks. Cloud Computing: Click IT’s Office Anywhere cloud based services provides anytime, anywhere access to business information and resources. From hosting email to putting entire networks in the cloud, Click IT helps customers decide if the cloud is right for them. Hardware and software purchasing: Click IT is a Dell Premier Partner, the highest level of Dell partnership that you can attain. We have Dell support, services and pricing available to us that most IT companies don’t have access to. For all the other hardware and software products you need, we have accounts with major distributors across the country, and we can set you up with unique leasing programs to help with cash flow. Mobile Device Consulting: BYOD (Bring Your Own Device) is invading businesses everywhere. Employees are walking in the door with the latest smart phones and tablet devices, and they want to use them to conduct their work and stay connected to the business. Sounds good, right? Well, as a business owner, do you REALLY understand what that means and the liabilities it brings? Our Mobility consulting service and Mobility Acceptable Use Policy protect your business from the downside of BYOD. VoIP Telephone Service: With Click IT Voice, we provide a hosted VoIP telephone service that provides the easiest way for your business to take advantage of the convenience and benefits VoIP provides for your business and customers.  
OUR SERVICES
Click IT has developed a variety of proactive IT packages that solve different needs for different types of businesses. But all of our offerings fall under the managed services model, which relies on proactive maintenance and monitoring at a steady, predictable cost. Business owners want to know what they can expect from a business partner: the level of service and support they’ll receive, how much it will cost each month, and how dependable the service will be. Our flexible service mix enables Click IT licensees to provide this, along with the ability to craft custom tailored solutions and still have opportunities to up-sell services. This structure produces stable, easily predictable pricing for clients (which they love) while also enabling franchisees to rely on a powerful recurring revenue model.  

CLICK IT CLIENTS GAIN “PEACE OF MIND”

Our completely managed IT services allow our clients to leave the IT worries to us so that they can worry about the bigger picture: increasing revenues, recruiting and retaining clients, and providing the kind of customer service that most small business owners pride themselves on
 
DATA PROTECTION
 
DISASTER PREPAREDNESS
 
MOBILITY
 
CLOUD COMPUTING
 
COMPLIANCE
 
CYBERSECURITY
Click IT Services
  • CLOUD COMPUTING
  • VOIP SOLUTIONS
  • VIRTUALIZATION
  • DISASTER RECOVERY
  • MAC SUPPORT
  • BUSINESS CONTINUITY
  • UNIFIED COMMUNICATIONS
  • EMAIL ARCHIVING
  • NETWORK ADMINISTRATION
  • ANTI-SPAM SOFTWARE
  • REMOTE BACKUP
  • OUTSOURCED IT SUPPORT
  • PROACTIVE MONITORING
  • HOSTED DESKTOPS
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