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Click IT – One Stop IT Solutions

Predictable Monthly Costs by Economies of Scale

Increase Business Productivity

Immediate Expert Level Help Regardless

Lower Infrastructure Expenses

Serving the USA with Excellence in IT

Presence of 5 Stores of Computer Repair & IT Service across the USA, offering fast and reliable tech solutions.

Click IT Chagrin Falls, Ohio

Click IT Hailey, Idaho

Click IT Marietta, Georgia

Click IT of Pleasant Grove

Click IT of Miami, FL

Click IT of Miami, FL

Click IT is “Your Local IT Department” TM

Since 2012, Click IT has provided reliable, accessible IT solutions from our Chagrin Falls location. We offer IT management, innovative products, and tailored services to make technology easy and affordable for all.

Now expanding nationwide, Click IT is dedicated to being your “Local IT Department,” wherever you are. With a decade of success, industry partnerships, and a commitment to excellence, we’re here to bring your tech vision to life-locally and affordably. Join us as we bring our unique IT solutions to communities everywhere.

Join Our Vision

Building a Trusted Network of Computer Repair Experts Nationwide.

At Click IT, we’re more than your “Local IT Department”-we’re dedicated to delivering personalized, affordable IT solutions for businesses, organizations, and homes. Our mission is to provide top-notch services that enhance everyday tech experiences without hassle.

Through our expanding franchise network, we empower passionate owners to offer trusted, community-centered IT support. No deep tech expertise is needed; just a shared vision to make technology accessible, simple, and beneficial for all. Join us in making tech integration easy and valuable in every community.

Stories of Success in Every Community

The Evolution of Click IT: Charting Our Growth

Click IT is redefining IT managed services with a unique, customer-first approach, offering over 100 services across 12 categories in a welcoming retail environment. We specialize in supporting small businesses and individuals, providing expert solutions with a concierge-style service that makes IT simple. Our Story & Growth Founded by Al Harlow, Click IT began in Chagrin Falls as a software development venture and quickly grew to meet the demand for hands-on IT support. Today, our flagship store sets the standard for excellence, and our franchise model now empowers community-focused entrepreneurs across the country. Join Our Mission With an A+ BBB rating and a 5-star Google ranking, we invite passionate, customer-centered individuals to explore franchise opportunities with Click IT. Be part of a trusted brand and make a lasting impact in your community.

Click IT’s Marketplace Has 16 Divisions of Productized IT Services

“Managed IT as a Service” from a Retail-Store-Setting

Click IT Computers

Click IT Website Design

Click IT Secure

Click IT Phone

Click IT Email

Click IT E-marketing

Click IT Connect

Click IT Backup

Click IT Repairs

Click IT Hosting

Click IT MSP

Click IT MPS

Click IT Chat

Click IT CRM

Managed IT Services Customized for Your Industry

The Evolution of Click IT: Charting Our Growth

Accounting & CPAs Real Estate Finance & Insurance Construction Professional Services Healthcare Education Legal Manufacturing Engineering & Design Hospitality Non-Profit

Why Choose us

Work with top IT experts in NYC and get access to a 24/7 help desk at your fingertips through Converged’s Co- and Fully-Managed IT Support solutions.

Monthly Recurring Services for Peace of Mind

Enjoy 24/7 Rapid Support from a Team of IT Experts

Forge Your IT Future with Strategic Planning

Secure Your Operations with Certified Cyber Pros

ROI-Focused Technology Solutions

Personalized IT Consultation with Co-Managed & Fully-Managed Plans

Testimonials

Over 3,000 Satisfied Customers Since 2012!

Rodrigo Lopez Schenkel

As I write this, we are a little over two weeks away from the Grand Opening of our very own Click IT store in Utah. It has been a lot of work, but Al Harlow and his team at the Click IT Franchise have been…

7 months ago

★★★★★

Rodrigo Lopez Schenkel

As I write this, we are a little over two weeks away from the Grand Opening of our very own Click IT store in Utah. It has been a lot of work, but Al Harlow and his team at the Click IT Franchise have been…

7 months ago

★★★★★

Rodrigo Lopez Schenkel

As I write this, we are a little over two weeks away from the Grand Opening of our very own Click IT store in Utah. It has been a lot of work, but Al Harlow and his team at the Click IT Franchise have been…

7 months ago

★★★★★

Our Team

One of our core values is “diversity”. When deciding on an employee, we primarily look for qualities that include knowledge, dependency, talent, drive, honesty, and loyalty. Our team is categorized into three groups: 1) Executives, 2) Managers, and 3) Administrators. Our size dictates that many of us wear multiple hats

Albert Harlow

President & CEO

Robert Rosenfeld

Exec. V.P. Legal

Chris Fredrickson

Operations Manager

Yash Yagnik

Web Application Manager Technical Director

Michael Vitullo

Accounting Manager