GROUPHospitality
Enhance the guest experience without sacrificing security.
Managed IT Services for B&Bs, Inns and Major Hotels
Whether your run a small B&B or operate a thousand unit high-rise hotel, we understand the guest experience drives your need for fast, reliable, secure technology. We support every type of hospitality environment from boutique inns to a hotel system with eighty-five locations and over 2800 staff members scattered across the globe.
Your guests deserve the best, and all it takes is spotty Wifi or a slow network connection to knock a TripAdvisor review from five to four stars or less. The impact of one cyber-hacking incident could place your entire brand at risk. IT is so integral to your business, you need professional support.
Keep your staff as happy as your guests:
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- Protect your network with strong perimeter defenses
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- Repel viruses, malware, phishing attacks and encrypt sensitive email and client data
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- Review your PCI DSS compliance requirements and be prepared for audit
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- Integrate all of your on-site and back-office systems
Enjoy the 24/7/365 support, because like hospitality, we never close.
Delivering Premier IT Services
We know the technology tools that companies in the hospitality industry rely on every day. Let us manage your IT so you can manage your business.
Custom IT Solutions for Hospitality
We're experts at network bandwidth, voice communications (VoIP), wireless Internet support, applications support and customer service. We server your guests as an extension of your team, with the same level of dedication and professionalism.
We understand the challenges you face, such as the need to:
- Meet PCI DSS requirements and protect credit card and other personal information
- Support security cameras, key systems, and other operational systems
- Segment your network to separate guest access from staff access
- Meet strict deadlines during peak seasons
We are proud to support and ensure uptime of your systems, providing support for third party application and will liaise with the vendor should any issues arise.
You can be assured that we will take the time to understand your specific business needs and devise a tailored solution which will enhance your productivity and help you get your work done faster.