Prompt, responsive, smart…They're crushing it.

By Yash Yagnik | January 23, 2016

Alex Gertsburg

Gertsburg Law

Click IT Computer Services

5.0

Based on 70 reviews

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Wendy Narad

1 month ago

These guys are always there when I need them! I have used Click IT for my business & personal computers at least 6 years now, and I feel so much safer doing my online banking and so on. I reccomend them for sure!

Sharon Parker

11 months ago

My first time using ClickIt. Patrick came to the house. He was very kind, personable, and businesslike. And solved my problem quickly.
Much appreciated.

Bob Mack

1 year ago

They were prompt very helpful did a great job thank you

Daniel Cabot

1 year ago

Excellent service. Spoke directly with the owner and the tech came out the next day. Very reasonable price for the work they did. Would give them six stars if that was an option.

EssentialZen Yoga Studio

2 years ago

We are back up and running!! Thank you for your very efficient help.

steven udelson

2 years ago

Richard Pardee

2 years ago

Lisa Gorretta

2 years ago

Excellent knowledgeable team with quick response when ( I create or) have any issues.

Jenn Ramsey

2 years ago

They were absolutely amazing! Great prices, quality work and they’re fairly quick to get your items in and out.

Desireé

2 years ago

Alex was very patient and knowledgeable when conducting our scheduled service call today. I will be working with Click IT to address the issues that were assessed during the visit today. Alex is the IT professional that I want to exclusively work with through this process. I am looking forward to our network improvement and working with him anytime in the future. Very happy to support a local business

joni broderick

2 years ago

The staff went above and beyond to assist my company with a computer issue. They were highly knowledgeable and professional. I would recommend them for individuals and companies for IT assistance

Veronica Levine

2 years ago

I highly recommend click it computer service. They installed my computer with instructions and fixed my Bose surround sound system. Very knowledgeable and easy to work with. Dependable and trustworthy!

Kelly Clunn

2 years ago

Alison Maguire

2 years ago

Everyone who I encountered was extremely informative and helpful! I had a one -on-one meeting with Colin. He was able to effectively communicate and explain the answers to questions that I had, regarding both my computer, and a certification that I am studying for. He was kind and knowledgeable! I’m very appreciative! Because

Carol Anne

3 years ago

Helped us identify the problem we have with our internet power (or lack thereof)

Anne Marie Goodhart

3 years ago

Amazing job and super professional! Would definitely recommend them to anyone! Thanks again!

Jim Bickel

3 years ago

Great guys to work with. Very good at communicating what the issues were at what options I had.

Regina Buchanan

3 years ago

Took my computer to Nick, in Havasu, AZ. He had to order two parts for the computer and thought it would be done on Wednesday. The parts did not come in however Nick called me and updated me on what was happening which I totally appreciate. He called with a second update on Friday to let me know about the parts delay. I can not tell you how much I appreciated Nick keeping me informed. I would recommend this place to all my friends. Professional, knowledgeable and knows customer service. Thank you

John Widman

3 years ago

Alex and Nick were great to work with extremely knowledgeable. I got myself into a jam on PC flight simulator and remotely they were able to troubleshoot uninstall and reinstall applicable software. Click It is fantastic! I’ve used them several times for similar repair, right here in Little old Chagrin Falls, Ohio. Great job!

Jess Fetters

3 years ago

My lap top suddenly became a paperweight. I have almost no business owning a computer for how little I know. The online tech support for my app was no help at all. Click IT was recommended by a friend…so I stopped in with my computer. In about 5 minutes my app was running and nothing needed uninstalled and reinstalled. Literally saved me at least $1000 if I had to pay to have everything set back up after a reinstall. Absolutely service with a smile, hard to find that these days. Thank you, I will be back on. Monday to upgrade my hard drive…as recommended!

Lee Trem

3 years ago

I purchased an external hard for my computer fro Click IT-
When I arrived to pick it up they had already formatted it for my Mac and thru in USB C converter for my USB chord!
Thanks

Sherry Ulrich

3 years ago

I have been a customer of Click-IT for about 6 years and feel my laptop is very well protected from viruses and malware. They are very responsive if ever I encounter some issue. It always gets corrected quickly. I would recommend this tech company to all who want high quality security on their computers.

Jen May

4 years ago

Great service and always friendly and knowledgeable. So glad we have these experts close to home!

Susan S. McGinnis

4 years ago

Nice work Nick! In and out in one day! Thanks for your great help.

David Demuch

4 years ago

Click IT is my best discovery in the last five years! Alex is personable, professional, and he fixed all my IT problems.

Jim Sanders

4 years ago

Awesome service, quick turnaround. This is my new go-to computer service company!!

Peggy Martines

4 years ago

Best technicians on The Planet:
super knowledgeable, polite, respectful, no eye rolling! They Want to solve the problem. All Age Groups. Sooo happy with Click It!! Would never go any where else. A +++++

Al Harlow

4 years ago

I am the Founder of Click IT. I invite you to try our services for anything related to your I.T., whether it's fixing your computer or building your business a web presence, we are a team of highly-skilled professionals located at our shop in the Village of Chagrin Falls since 2012.

Grant Sanders

4 years ago

Nick and Alex provided exceptional service.

T33ZO

5 years ago

I went there to let them look at my PC cause it was damaged in transit they took it right in after looking at it and gave me an idea of what ill need to fix it. I felt comfortable there and really liked the professionality of the staff.

Dalton Deckard

5 years ago

Click It is the new wave of help! My dad and I were looking for a cord that was difficult to find and the Click It in Hailey, Idaho helped us get it. The people workers were very respectful and even ordered the cord to their store free of charge! I would 10/10 recommend this to everyone!

rena nash

6 years ago

Very helpful friendly staff.

Susan Morgan

6 years ago

Great service, honest recommendations, convenient location.

Casey Monda

6 years ago

They were so honest and helpful when I spilled coffee all over my laptop. It fried my motherboard and was going to cost about $500 to fix on a 6-7yr old computer. Instead of just trying to milk me for business, they were totally honest and told me not to sink the $$ into my computer and just buy a new one. They were quick and really nice. A+ for service and customer experience!

Lynn Vail

7 years ago

Click IT is THE answer to a life long prayer of mine. I always dreamed of having a company (close by) that could answer any question regarding technology at a reasonable price. I found it in Click IT. They are so helpful and knowledgeable and I am so grateful to have found them.

I would highly recommend them! :-)

Wendy Narad

7 years ago

I have been a customer now for at least 3 years and have had excellent service so far. These days I feel I can't be to careful when it comes to security on my computer with my business. I feel at ease knowing i have Click IT watching out for me.

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