Karen Neal Strobel

Overview of Karen Neal Strobel

Karen Neal Strobel brings decades of diverse and exceptional experience to her role at Click IT. As a highly accomplished leader in digital content management, customer solutions, and business strategy, Karen has consistently delivered operational excellence across a wide range of industries. Her expertise includes overseeing complex digital content systems, driving customer success strategies, and managing cross-functional teams to achieve business goals.

In addition to her work at Click IT, Karen is the proud owner of a Click IT franchise in Marietta, Georgia. Her hands-on experience as a franchisee gives her unparalleled insight into the challenges and opportunities faced by franchise owners, making her contributions to the broader Click IT organization uniquely valuable. This dual perspective allows her to bridge the gap between the franchise operations team and the individual franchise owners, ensuring a cohesive and productive partnership that benefits the entire Click IT network.

Karen’s professional background is a testament to her leadership and adaptability. As Vice President of Customer Solutions at BackboneAI, she led strategic initiatives that aligned business operations with customer needs, driving both growth and satisfaction. Her tenure as Director of Operations for Genuine Parts Company further highlights her ability to manage high-stakes projects, from implementing data governance systems to launching digital content workflows. Karen’s entrepreneurial spirit shines through her consulting work with Strobel Professional Services, where she has successfully managed multiple accounts and developed innovative solutions for clients.

Karen’s technical expertise spans a wide array of tools and platforms, including digital asset management systems, pricing analytics, ERP software, and search engine optimization (SEO) technologies. She is also a certified Six Sigma Green Belt, Certified Project Manager, ScrumMaster, and Certified Automotive Content Professional, showcasing her commitment to professional development and excellence.

Her deep understanding of the automotive, industrial, and retail industries, coupled with her technical acumen, enables her to create impactful strategies that drive results. Whether it’s implementing efficient processes, managing regulatory compliance, or leveraging data analytics to inform business decisions, Karen excels at delivering solutions that enhance operational performance.

Beyond her professional achievements, Karen is an active member of her community and professional organizations, including the Cobb Chamber of Commerce and the Technology Association of Georgia. Her involvement reflects her dedication to fostering innovation and collaboration within her industry.

Karen Neal Strobel’s role at Click IT leverages her vast experience, technical knowledge, and entrepreneurial spirit to strengthen the franchise network, enhance store operations, and ensure every franchisee has the tools they need to succeed. Her ability to balance strategic vision with practical implementation makes her an invaluable asset to the Click IT team.