Our Team

Click IT is "Your Local IT Department" TM

Since 2012, Click IT has provided reliable, accessible IT solutions from our Chagrin Falls location. We offer IT management, innovative products, and tailored services to make technology easy and affordable for all.

Now expanding nationwide, Click IT is dedicated to being your "Local IT Department," wherever you are. With a decade of success, industry partnerships, and a commitment to excellence, we’re here to bring your tech vision to life—locally and affordably. Join us as we bring our unique IT solutions to communities everywhere.

One of our core values is "diversity". When deciding on an employee, we primarily look for qualities that include knowledge, dependency, talent, drive, honesty, and loyalty. Our team is categorized into three groups: 1) Executives, 2) Managers, and 3) Administrators. Our size dictates that many of us wear multiple hats.

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Albert Harlow
Albert Harlow
Founder & CEO
Alex Kall
Alex Kall
Company Store Manager - Clickit Connect - Company Store
Chris Fredrickson
Chris Fredrickson
Operations Manager, Click IT Group
Jeffrey Humphrey
Jeffrey Humphrey
Executive Vice President of Franchise Development
Jigar Patel
Jigar Patel
Digital Marketing Manager
Karen Neal Strobel
Karen Neal Strobel
Director of Store Communications
Matthew Baker
Matthew Baker
Bench Technician - Clickit Connect - Company Store
Michael Vitullo
Michael Vitullo
Accounting Manager
Nick Salsgiver
Nick Salsgiver
IT Consultant
Robbie Harlow
Robbie Harlow
Investor Relations
Robert Rosenfeld
Robert Rosenfeld
Exec. V.P. Legal
Roy Arcaya
Roy Arcaya
Sales Ambassador - Motherboard
Yash Yagnik
Yash Yagnik
Technical Director - Web Management